Privacy Policy

1. Introduction

Forma The Design Studio ("Forma", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, contact us, or engage our design services.

By using our website or providing us with your personal information, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or submit personal information to us.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: your name, email address, phone number, company name, and the contents of any message or inquiry you send us through our contact form, by phone, or by email.
• Project information: details about your business, brand, and project requirements that you share with us during the course of an engagement.
• Information collected automatically: when you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, pages viewed, and the time and date of your visit.
• Cookies and similar technologies: small data files placed on your device to help the website function and to understand how it is used.

3. How We Use Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To prepare proposals, invoices, and project communications.
• To improve our website, services, and overall client experience.
• To send you updates, newsletters, or marketing communications where you have opted in (you may opt out at any time).
• To comply with legal obligations and enforce our agreements.
• To protect the security and integrity of our website and business.

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing, we rely on the following: your consent (for marketing communications and non-essential cookies); the performance of a contract (to deliver services you have engaged us for); our legitimate interests (to operate, improve, and protect our business); and compliance with legal obligations.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance functionality and analyse traffic. Essential cookies are necessary for the website to work. Analytics cookies help us understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of the website.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third parties who assist us in operating our website and delivering our services, such as hosting providers, email service providers, and payment processors. These parties are contractually obligated to keep your information confidential and to use it only for the purposes for which it was disclosed.

We may also disclose information where required by law, to enforce our Terms and Conditions, or to protect the rights, property, or safety of Forma, our clients, or others.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymise it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing.
• The right to data portability.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond to your request within the timeframe required by applicable law.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Forma The Design Studio
• Phone: +1 803 361-5182
• Email: hello@formadesignstudio.com
• Address: 1200 Gervais St, Columbia, SC 29201, United States

This document is provided for general informational purposes and does not constitute legal advice. You should consult a qualified attorney regarding your specific circumstances.